FOR UK BUILDING OWNERS, OPERATORS AND DUTY HOLDERS

Find vetted firms to inspect, maintain or install your building systems.

Fire, water hygiene, lifts, electrical and HVAC compliance across the UK.
Tell us what the building needs, whether that is a statutory inspection, a maintenance contract or a new installation. We approach every credible firm for that scope and area, check what they are accredited for and confirm they have capacity. Within 48 hours you get three firms who have already said yes, and we set up the introductions. Free, no obligation.
Submit a brief, freeSpeak to an account manager, 020 7293 0327
48 hours
FROM YOUR BRIEF TO THREE CONFIRMED FIRMS, READY TO TALK
£0
FREE FOR BUILDING OWNERS AND OPERATORS
UK-wide
ENGLAND, SCOTLAND, WALES, NORTHERN IRELAND
Watercolour aerial view of a British city showing healthcare, education, housing, hospitality, offices, retail, leisure, logistics, data centre and public authority buildingsOffices and business parksWarehousing and logisticsRetail parksData centresHospitalsCare homesHousing associationsStadiums and venuesLeisure centresListed buildingsLocal and public authoritySchools and universitiesStudent accommodationHotels and hospitality

Whether an inspection is overdue, a maintenance contract is up for renewal or a building needs the systems installing in the first place, finding the right specialist should not mean phoning round a dozen firms and hoping. We built TICDesk after years inside this fragmented market, and we match duty holders to specialists on a proprietary 30 point scoring methodology.

01SUBMIT YOUR BRIEF

Brief to match pack, in two working days.

01
Submit a brief, free
Building, service line, and what's prompted it. Confidential until you approve introductions.
3 MINUTES
02
We confirm scope
A short call or email. No site visit needed at this stage.
SAME DAY
03
Your match pack
Three specialists, accreditation, insurance, accounts and track record verified. Indicative pricing included.
WITHIN 48 HOURS
04
You choose
We make the introductions and stay close to appointment. Never any obligation to proceed.
YOUR TIMETABLE
Genuinely unusual brief, rare accreditation, atypical building? We'll tell you the same day if it's a 7-day track.
02WHAT WE COVER

Five compliance areas. Over 100 specialist services.

Every service listed below is one we source, vet and match. If your job is unusual, an obsolete lift model, a listed building, a rare accreditation, we research the market and find a firm who does it.

Not on the list? Put it in the brief and we will tell you the same day whether we can cover it.

Watercolour illustration of a red glazed fire door, wall extinguisher, detector and fire monitoring panel
Fire and life safetyFIRE SAFETY ORDER 2005 · BSA 2022
  • Fire risk assessments, type 1 to type 4
  • FRA remedial works and action-plan close-out
  • Fire alarm design, install, service and monitoring
  • Fire door inspection, repair and replacement
  • Passive fire protection and compartmentation surveys
  • Sprinkler, watermist and gas suppression systems
  • Emergency lighting design, testing and certification
  • Extinguisher servicing, dry and wet risers, smoke vents
  • Fire warden, evacuation and staff training
Watercolour illustration of a water plant room with cylinder, pipework and monitoring panel
  • Legionella risk assessments and re-assessments
  • Monthly monitoring, temperature and flushing regimes
  • UKAS accredited legionella and potable water sampling
  • Tank inspection, chlorination and cleaning
  • TMV servicing, descaling and pipework remedials
  • Written scheme of control and logbook management
  • Cooling tower and evaporative condenser compliance
Watercolour illustration of a passenger lift landing beside an escalator
Lifts and elevatorsLOLER 1998 · SAFed
  • LOLER thorough examinations, six and twelve monthly
  • Planned maintenance contracts and re-tender support
  • Defect remedials and insurance report close-out
  • Lift modernisation, refurbishment and replacement
  • Obsolete and legacy equipment specialists
  • Platform lifts, stairlifts, hoists and escalators
  • 24/7 entrapment call-out cover
Watercolour illustration of a distribution board with contained cabling and an electrical warning symbol
ElectricalEAWR 1989 · BS 7671
  • EICR fixed wire testing on the correct cycle
  • C1 and C2 remedial works and re-certification
  • PAT testing and portable appliance registers
  • Emergency lighting testing and certification
  • Distribution board upgrades and rewires
  • Lightning protection testing to BS EN 62305
  • EV charging installation and infrastructure upgrades
  • Thermographic surveys and load assessments
Watercolour illustration of an air handling unit with ductwork and a wall control panel
HVAC and mechanicalF-GAS 2015 · SFG20 · GAS SAFE
  • Planned and reactive maintenance to SFG20
  • F-gas leak checks and refrigerant record keeping
  • Boiler, plant room and commercial gas servicing
  • AHU, ductwork and ventilation hygiene cleaning
  • TM44 air conditioning inspections
  • Indoor air quality testing and remediation
  • BMS and controls fault finding
We check accreditations at source, alongside 20 other factors, before any firm reaches you
REGISTRATION STATUS · SCOPE OF CERTIFICATION · INSURANCE · FINANCIAL STANDING · TRACK RECORD · CAPACITY
Fire and life safety
BAFE, Fire and life safety accreditationBAFE
LPCB, Fire and life safety accreditationLPCB
FIA, Fire and life safety accreditationFIA
NSI, Fire and life safety accreditationNSI
SSAIB, Fire and life safety accreditationSSAIB
IFC Certification, Fire and life safety accreditationIFC Certification
IFE, Fire and life safety accreditationIFE
BM TRADA Q-Mark, Fire and life safety accreditationBM TRADA Q-Mark
Water hygiene
Legionella Control Association, Water hygiene accreditationLegionella Control Association
WRAS, Water hygiene accreditationWRAS
WMSoc, Water hygiene accreditationWMSoc
UKAS ISO 17025 labs, Water hygiene accreditationUKAS ISO 17025 labs
ACoP L8 competence, Water hygiene accreditationACoP L8 competence
Electrical
NICEIC, Electrical accreditationNICEIC
NAPIT, Electrical accreditationNAPIT
ELECSA, Electrical accreditationELECSA
ECA, Electrical accreditationECA
SELECT (Scotland), Electrical accreditationSELECT (Scotland)
HVAC and gas
Gas Safe Register, HVAC and gas accreditationGas Safe Register
REFCOM F-Gas, HVAC and gas accreditationREFCOM F-Gas
BESA, HVAC and gas accreditationBESA
OFTEC, HVAC and gas accreditationOFTEC
SFG20, HVAC and gas accreditationSFG20
Lifts and elevators
LEIA, Lifts and elevators accreditationLEIA
SAFed, Lifts and elevators accreditationSAFed
UKAS ISO 17020, Lifts and elevators accreditationUKAS ISO 17020
All disciplines
CHAS, All disciplines accreditationCHAS
Constructionline, All disciplines accreditationConstructionline
SafeContractor, All disciplines accreditationSafeContractor
SMAS Worksafe, All disciplines accreditationSMAS Worksafe
Achilles, All disciplines accreditationAchilles
RISQS, All disciplines accreditationRISQS
BSI certification, All disciplines accreditationBSI certification
ISO 9001 / 45001 / 14001, All disciplines accreditationISO 9001 / 45001 / 14001
Also checked: FIRAS · BS 7671 18th Edition · TR19 ductwork hygiene · UKAS ISO 17020 inspection bodies
Accreditation is the entry ticket, not the decision. We also check scope of certification against your actual work, insurance limits, financial standing, enforcement and prosecution history, engineer headcount in your region, response times, comparable case studies, references and live capacity to start.
TICDesk is operated by DealFlowAgent , a VC-backed firm focused on essential services.
03WHO WE HELP
DEMAND SIDE · BUILDING OWNERS, OPERATORS & PUBLIC AUTHORITIES

People live, work and sleep in these buildings.

This section is for the people responsible for keeping buildings compliant. If that is you, the desk finds and vets the right specialists, whatever the building. If you are a company that carries out the work, you want the service provider application instead.

Watercolour map of the United Kingdom including Northern Ireland
ENGLAND · SCOTLAND · WALES · NORTHERN IRELAND
Care homes
Care homes
CQC pressure, insurance mandates.
Hotels & hospitality
Hotels & hospitality
Fire liability, brand-standard audits.
Facilities management
Facilities management
Portfolio-wide compliance, vendor consolidation.
Universities & education
Universities & education
Complex estates, long remedial programmes.
Public sector
Public sector
Audit readiness, procurement scrutiny.
Multi-unit residential
Multi-unit residential
Section 20 pressure, BSA duties.
Medical & healthcare
Medical & healthcare
HTM standards, uninterrupted operations.
Offices & commercial estates
Offices & commercial estates
Landlord obligations, insurer requirements.
Other regulated buildings
Other regulated buildings
If a duty holder is named on the paperwork, this desk is for them.
04HOW WE SEARCH AND SCORE

What happens after you press send.

Seven steps, from your first message to three priced proposals. Not a marketplace listing: a research desk working your brief.

Much of what we score is not published anywhere. It comes from our own calls with these firms, their answers on scope and capacity, and reference checks we have run.

Research is assisted by AI. The judgement, the calls and the final score are done by our TIC specialists. No match pack leaves the desk without a person signing it off. We do not tell you who to appoint.
STEP 01, CONFIDENTIAL INTAKE
MB
MULTI-SITE BUILDING OPERATOR
ENQUIRY RECEIVED, IDENTITY HELD BACK
We run 14 sites and need to change suppliers for fire safety and HVAC testing. Can you help us find alternatives?
Yes. Tell us the sites and dates, and everything from here stays between us.
NDA IN PLACENEVER RESOLD
YOUR BUILDING · YOUR DUTY · WHAT PROMPTED IT
05COMPARE SIDE BY SIDE

A curated matchmaker, not a marketplace.

⊘
Never sprayed
Your brief goes to a hand-picked three, never published, never auctioned.
£
Fee disclosed
Specialists pay us on engagements that proceed. Shown to you in pounds and as a percentage.
=
Standard rate or better
Panel terms prohibit passing our fee on to you.
✓
Verified before introduced
Accreditation at source, insurance, financial standing, track record, capacity to start.
→
Walk away anytime
If none of the three is right, we say so and start again. No obligation, ever.
“

Call at 10am, form filled by midday, three vetted providers by 2pm the next day.

PROCUREMENT DIRECTOR
MULTI-SITE PROPERTY COMPANY, SW LONDON
NFCC ENFORCEMENT NOTICE · VERIFIED ENGAGEMENT
SUPPLY SIDE · SERVICE PROVIDERS ONLY
06JOIN THE PANEL

Do you carry out the work? Apply to join the service provider panel.

This form is for accredited fire, water, lift, electrical, HVAC and mechanical contractors who want work. It is not the form for building owners and operators looking to hire. Duty holders arrive through the desk with scoped, live requirements. Success fee only, no retainer, no directory listing, no shared leads. Panel places are limited per region and service line.

BAFE FIRE FIRMSLCA WATER SPECIALISTSLOLER LIFT ENGINEERSNICEIC ELECTRICAL CONTRACTORSGAS SAFE HVAC FIRMS
Apply as a service providerNot a provider? I need to hire one →
ADVISORY
Martin, advisor to the desk
Chair, Fire Industry Association · former Mitie. Helps vet the fire panel.
07MEET THE TEAM

Operated by DealFlowAgent.

DealFlowAgent

DealFlowAgent VC is a firm focused on essential services, advisors to owners and acquirers across UK building services, fire and life safety, facilities and healthcare. We work in this market every day, the desk exists because we watched too many responsible people struggle to find the right specialist at the moment it mattered.

22 ACQUISITIONS ADVISED ACROSS ESSENTIAL SERVICES
13,000+ BUYER & OPERATOR NETWORK
LONDON, BATTERSEA POWER STATION · NEW YORK, MANHATTAN
dealflowagent.com ↗Watch Joe's intro →
Owners of essential-service businesses who worked with DealFlowAgent
OWNERS WE'VE WORKED WITH ACROSS ESSENTIAL SERVICES
As featured in
INDUSTRY PRESS & EVENTS
The Facilities Event
The Fire Safety Event
Interschutz
The Security Event
International Fire and Safety Journal
Building and Facilities News
Safety Fire and Hygiene Journal
Simpro
Fix Radio
Professional Security Installer
FOUNDERS & BACKERS

DealFlowAgent has built one of the largest networks of acquirers and business owners in facility management and building services. A common problem we saw is operators struggling to optimise systems and processes, including lead generation and conversion. TICDesk was created to make sure end clients get matched up with high-quality service providers.

Joe Lewin
Joe Lewin
FOUNDER · DEALFLOWAGENT
Operates the desk day to day. 22 completed M&A transactions and direct relationships with hundreds of strategic and financial acquirers across building services, FM and healthcare. Previously built a mobility and field services business to 30 staff and six UK warehouses before selling it through a competitive process, and raised £2m in funding along the way. Speaks to duty holders and specialist contractors every week, which is where TICDesk came from.
Duncan Moore
Duncan Moore
M&A DEAL LEAD
Joined full time in August 2026 from the largest M&A advisory firm in the UK, owned by K3 Capital. As an ex-Associate Director he managed teams of M&A advisors, analysts and associates, working daily with business owners, buyers and stakeholders on live acquisition deals. Selected from 260 applicants alongside colleagues from investment banking backgrounds, he brings that experience and network to lead the advisory bench across building services, facilities management and healthcare.
$750K SEED ROUND, LED BY LONG JOURNEY VENTURESWHOSE PARTNERS BACKED UBER, SPACEX & LOOM AT SEED22 ACQUISITIONS COMPLETED13,000+ ACQUIRER NETWORKWHY WE BUILT TICDESK →
08FREQUENTLY ASKED

The questions duty holders ask first.

Is it really free?

Yes. Duty holders pay nothing, ever. The desk is funded by disclosed introduction fees paid by specialists on engagements that proceed, and panel terms prohibit passing that fee on to you.

Do I get proposals or just names?

Neither. At 48 hours you get three firms that have already seen your requirement, confirmed they hold the accreditation for that exact scope and confirmed they have capacity to take it on. You also get what each covers, their capacity position and why they fit. Costs and method come out of the conversation with each firm, which we set up on your word.

What if the best firm is slow to respond?

A strong specialist is sometimes slow to reply. That is an inbox problem, not a quality signal. If a firm we rate comes back after the 48-hour mark we add them as a second wave and tell you, and you decide whether they are worth a conversation.

Are you a comparison site?

No. Your brief goes to a hand-picked three, never a database. We stand behind the shortlist, not a listings page.

What if it's urgent?

Tell us in the brief. Urgent notices are prioritised the same day, most match packs still land inside 48 hours.

What size of work do you handle?

From a single-building remedial to portfolio-wide programmes. Most briefs sit between £5k and £100k.

Do you cover my area?

The panel is UK-wide, with places limited per region and service line. If panel depth isn't there yet, we say so and source it, that is the 7-day track.

Who sees my brief?

Your brief in full is read by our internal desk only. To check capacity we describe the requirement to firms without naming you: building type, location, scope and timing. Your identity and contact details are released only when you approve the exact introductions. No mailing lists, no data brokers, no partner network you didn't approve.

Will I get spammed by providers?

No. Firms are approached with the requirement, never your identity, and they get your details only when you approve the introduction. We don't share, sell or syndicate contact data, the desk is the only intermediary.

How is this different from an insurance broker or consultant?

Brokers place cover. Consultants sell hours. We match you to the specialist who actually does the work, take a disclosed introduction fee from them if it proceeds, and step out of the way once the introduction is warm.

What information do you need up front?

Service line, reason for looking, rough site count and postcode, and anything already on paper (notice, quote, previous report). If you don't have it, we'll ask on the call.

Do you work with landlords, freeholders, managing agents or main contractors?

All four, plus tenant reps and asset managers. The vetting layer is the same, the tone of the shortlist changes.

What accreditations do you check for?

BAFE, LPCB, FIA, NICEIC, LEIA, Legionella Control Association, SafeContractor, CHAS, ISO 9001/14001/45001 where relevant. We verify each with the awarding body, not a screenshot.

Can I bring a specialist I already trust into the process?

Yes. Name them in the brief and we'll include them in the shortlist if they clear vetting. The remaining slots are drawn from our panel.

What happens on the 20-minute call?

We confirm the brief in plain English, flag anything obviously missing, set expectations on price and timing, and agree what goes to the panel. No sales pitch.

How do you vet the specialists?

Companies House, insurance, accreditation register, two live client references, one recent job walked through in detail. Anyone who won't sit for that isn't on the panel.

What if none of the three feel right?

Tell the desk. We'll rework the brief, re-scope, or run a fresh three. There is no obligation to engage anyone we send.

Do you handle Building Safety Act / higher-risk buildings?

Yes, separate track. HRB briefs go to specialists with live PAP experience and a golden-thread workflow, not general contractors.

Is the desk UK-only?

Today, yes. A US variant is in early prep for 2026.

09WHY TICDESK

Find vetted specialists without phoning around.

Inspection, maintenance, installation or remedial works, finding the right specialist should not mean calling firms and hoping. We built TICDesk because the UK testing, inspection, maintenance and certification market is fragmented. We match duty holders to three verified specialists using a 30-point scoring methodology. Free, no obligation.

Submit a brief, free
10OPEN A BRIEF

Strictly confidential. Your brief is read by our team only, never published and never sold. We approach firms with your requirement, never your identity, and nothing is shared with your name on it until you approve the introductions.

Ready when you are.

The short form takes under a minute. Prefer to talk? Call the desk on 020 7293 0327 or book a 30 minute call below.

WHAT LANDS IN YOUR INBOX, THE MATCH PACK
01Three confirmed firms
Not a list of names. Each one has seen your requirement, confirmed capacity and agreed to take it on.
02Checked at source
Accreditation for your exact scope, insurance, financial standing and comparable work, verified before you see them.
03Introduced on your word
Nothing is shared with your name on it until you approve. Then we set up the calls, or hand over contacts if you would rather run it yourself.
WHAT ACTUALLY HAPPENS AFTER YOU SEND IT
  1. 01Your brief is scoped and screened against the vetted network.
  2. 02Every credible firm for that scope and area is approached, anonymously, and asked to confirm capacity and accreditation for the work.
  3. 03At 48 hours you receive the match pack: three confirmed firms, what each is accredited for, where they cover, their capacity position and why they fit.
  4. 04Introductions happen on your word. We set up the calls or site visits, or hand over the contacts if you prefer to run it yourself.
  5. 05Strong firms that reply after the 48-hour mark are added as a second wave and flagged, so a good specialist is not lost to a slow inbox.

A strong specialist is sometimes slow to reply. That is an inbox problem, not a quality signal. If a firm we rate comes back after the 48-hour mark we add them and tell you, and you decide whether they are worth a conversation.

THREE FIRMS MAXIMUM, NEVER A DATABASE
SAME-DAY CALL-BACK: 020 7293 0327
Joe Lewin
Joe Lewin, founder
TAKES EVERY FIRST CALL HIMSELF
Skip the form, book a 30-min call →
TAKES UNDER A MINUTE · FREE · NO OBLIGATION
CONFIDENTIAL · CURATED · NEVER SPRAYED TO A PANEL